Addressed Bug Report: Email Notification

Discussion in 'Suggestions Archive' started by Cobalt, Mar 23, 2015.

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  1. Cobalt

    Cobalt Face-Meltingly Active

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    Please name your Suggestion/Bug Report:
    Email Notification

    Is this a suggestion or bug report?:
    Bug Report

    What does this report affect?:
    HG Forums

    Please elaborate on your suggestion:
    The emails sent by the forums for watched thread notifications don't show what was posted in the watched thread. The title of the thread shows up fine, but the text in the post is not sent.

    Any Additional Information?:
    I use gmail as my email provider, and the Iphone mail app to retrieve mail.
     

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  2. Jin&Tonic

    Jin&Tonic Post Hoc Ergo Propter Hoc
    Staff Member Owner Universal Staff Discord Staff

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    This is intended behavior.

    Especially for reports and appeals where we don't want things truncated or cut off. Essentially I'm a firm believer that things should have their context.
     
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  3. Cobalt

    Cobalt Face-Meltingly Active

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    So the emails are mostly only intended to notify of a reply so you check the forums?
     
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  4. Jin&Tonic

    Jin&Tonic Post Hoc Ergo Propter Hoc
    Staff Member Owner Universal Staff Discord Staff

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    Yes, personally I've found that replies without context tend to worsen most things, as well as people will read the comment make a note and forget, whereas of they actually come to the forum and read it they'll comment because they're already here.

    (on mobile, forgive any awful spelling mistakes)
     
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  5. Cobalt

    Cobalt Face-Meltingly Active

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    Sounds like a good policy, I do hope its been working well. Thanks for the info :cool:
     
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